Skills
- Semantic (X)HTML
- Mac/ PC environments
- Adobe creative suite
- Photography
- Quark Express
- Freehand
- Off-set printing production
- Silkscreen printing production
Employment History
Present – Dec. 2006 : iContact.com ~ Level II Tech Support Rep./HTML Expert
- Provide phone, email, and chat support.
- Create tickets for issues found during trouble shooting.
- Build custom footers for accounts.
- Investigate custom template issues.
- Conducting template library revamp.
- Work with rebranding team to design new logo.
- Assist with training for support department.
Dec. 2006 – March 2000 : Spirit Telecom ~ Network Systems Analyst
- Monitored network repairs and built new circuits.
- Created trouble tickets and post mortems on network issues.
- Organized and designed training materials for department.
- Trained new hires for Network Operations Center.
Feb. 2005 – Feb. 2004 : PC Teach It Magazine ~ Art Director
- Developed page layout and cover designs.
- Assisted Editor-in-Chief with mapping out each issue of the magazine.
- Designed promotional materials.
- Standardized the layout of each issue.
June 2002 – June 2001 : WUSC 90.5fm ~ Elected Music Director
- Managed 7 genre directors, 2 assistant directors, 1 music librarian, and monitored over 100 on air personalities daily.
- Reviewed CDs and maintained the 180 CDs in on air rotation.
- Tallied airplay for each rotation CD for weekly top 30 play list, reported top 30 to a national publication.
- Trained new on air personalities.
June 2001 – June 2000 : WUSC 90.5fm ~ Appointed Asstant PR Director/Appointed Assistant Music Librarian
- Designed flyers and other promotional materials for the station events and programming.
- Organized fundraising and other station events.
- Organized vinyl records in the music library.
- Data-entered new CDs fresh from on air rotation.
Aug. 2000 – Aug. 1997 : Koger Center for the Arts ~ Usher Leader
- Managed a section of the theater house and staff each night.
- Planned entering and exiting strategies for children matinees.
- Trained new theater employees.
Aug. 1987 – Aug. 1997 : Orangeburg Printing Company ~ General Manager Apprentice
- Learned production processes for offset and silkscreen printing.
- Managed projects and monitored quality control for orders.
- Trained new employees.
- Worked booths for the print shop at industry trade shows and conferences.
Education
University of South Carolina
- Bachelor's of Arts in Art Studio Graphic Design – Graduated June, 2002
- Columbia, SC
Professional Organizations
- TriUpa – Triangle Usability Professionals Association.
- Refresh The triangle
Volunteer Work
Dec. 2003 – April 2002 : Riverbanks Zoo and Botanical Gardens ~ Art Department/Aquarium
Assisted in the Art Department and was honored with the assignment of designing the "Animal Enrichment Program" logo and branding. Meanwhile, I was also a diver in the aquarium, feeding fish and cleaning the tanks of sharks and killer eels.
Aug. 2002 – Aug. 1997 : WUSC 90.5fm ~ On Air Radio Personality
Hosted a free format radio show in a prime timeslot for two-hours a week for five years. I was "Dee-Jay niffer" one afternoon a week during my college carrier. Our radio policy was none-top 40 for the past 40 years so I learned a lot about independent music and the music industry. I also learned a lot about crazy callers that would wonder what I looked like and ask if I would meet them for a bagel after my show.